Exchange & Return Policy

1. Exchange & Refund Policy

It is important to us that you are completely satisfied with your purchase.
If for any reason you do not absolutely love your selections, we gladly offer returns and Free exchanges items unaltered, unworn, unwashed, undamaged and in original packaging that are postmarked within 7 days.

Note :

1. Custom made orders can not be exchanged and returned.
   
2. Please keep the units brand new.
   
3. Any returns for buyer issues can’t get a full refund. $20 will be deducted as the shipping fees we paid express company. Hope you can understand.

 

 

2. Processing of Exchange & Refund 

 

 3. Our Return Address 

 Please write "$10" value and " sample of synthetic hair wigs" on courier sheet in order to avoid customs tax (if high value , You need pay the extra customs tax)

 Please contact service@hairplusbase.com to get our return address.

 Note:Before shipping back, please email us firstly. We have every right to refuse for the package if you send it back without our permission.Thanks for your cooperation.